Orders are processed, verified, and shipped within 2-3 business days. Once your order has shipped, you will receive a confirmation and tracking number via email. Orders are packed and shipped Monday-Friday. Orders placed on Saturday-Sunday or Holidays will be processed the following business day. 

Please be sure to double-check your shipping address as The Glo Duo is not responsible for packages delivered to an incorrect, closed, or undeliverable address. If your package cannot be delivered to an incorrect/undelivered address or business closure and is returned to sender, The Glo Duo is not responsible for any shipping fees. We will gladly ship your package back to a different address, but you are responsible for covering the cost for re-shipment.